Refund Policy

30 day returns. If something is not right, contact us within 30 days of delivery and we will sort it out.

How to start a return
Email ironlid@outlook.com with your order number and the reason for the return. We will reply with instructions. Please do not send anything back before contacting us, as unannounced returns cannot be processed.

Condition
Items must be unused, in their original condition and original packaging. For helmets, this includes all original tags and protective film intact.

Return shipping
Return shipping is paid by the customer. If the item arrived damaged or we sent the wrong item, we cover the cost.

Damaged or incorrect items
Email us within 7 days of delivery with photos of the item and packaging. We will arrange a replacement or a full refund.

Refunds
Once we receive and inspect your return we will email to confirm. Refunds are issued to your original payment method within 5 to 10 business days.

Cancellations
Orders can be cancelled within 12 hours of being placed, before they enter fulfilment.